What Makes a Good Taxi Service?

Many of us have used a taxi at some point in our lives. Whether you use our Oxford taxi services on a regular or an infrequent basis it’s important that when you do, you receive the very best service possible. So, what then make’s a good taxi service?

Reliability

The great thing about booking a taxi via an app, is that you are informed about the service, right up to the point your taxi arrives to pick you up. When you book a ride with the Eurekar app, the app allows you to track your taxi so you know exactly where it is and when it will arrive. With alerts via in-app notifications and emails, the Eurekar app keeps you updated so that you can it gives them confidence in the service and a reliability that they can rely on.

Safety

Often, when customers make a booking, there is always a slight concern about safety. This is particularly true for female travellers, especially those who travel late at night. When you choose an Oxford taxi service that allows you to make a booking via an app, it provides a level of safety that goes beyond that of a traditional booking. An app will provide you with an image of the driver and their name along with the registration number. This provides the customer with information that gives peace of mind and enhances their safety.

One other benefit of choosing a taxi service that uses an app is that customers can rate drivers. This enables customers to obtain a better understanding of how reliable and trustworthy their driver really is.

Clean Vehicles

A clean car is the second thing that customers care about after reliability. First impressions are everything and if a taxi arrives covered in dirt and grime it will instantly turn customers away. Any successful Oxford taxi service will ensure that their vehicles are not only clean on the outside but also the inside. As the passenger will spend the entirety of their experience inside the vehicle it needs to be presentable. Therefore, it should not be cluttered, it should be spotlessly clean and it should smell fresh.

Following every drop-off, the driver should ensure that the vehicle is clean in preparation for picking up the next customer. It is all about creating a positive perception.

Competitive Prices

Customers don’t want to pay any more than they have to for using an Oxford taxi service. Therefore, it is important that prices are competitive but also that customers are informed of the costs. When booking via an app, the customer will be presented with an estimated price of the journey, which will not be too far from the actual cost. When customers are given an estimated price, it means that they can make an informed decision that allows them to go ahead and make the booking.

Friendly Drivers

Often, people can feel intimidated when they get into a taxi. They might be new to the area or they might not be frequent users of a taxi service. Therefore, it is important that customers are put at ease by drivers who are friendly and understanding. Customers are not always looking for a full conversation but a friendly chat really does go a long way to making the journey and the experience a lot better. When an Oxford taxi service has drivers that are approachable, professional and helpful, it gives customers confidence in the service from start to finish.

Why Use a Taxi App?

3 Benefits of booking a taxi using an app

Considering how the world we live in is changing, it is clear to see why the taxi industry has to move with it. We lead busy lives and so, we want things to be as easy and as quick as possible.

Traditionally, booking a taxi required you to pick up the phone, wait for it to be answered and then hope that the individual who was making the booking collected the correct details. Nowadays, that person may have been replaced by an automated voice but the reality remains the same. The process is time-consuming, which is of no use to people who need to be somewhere quickly.

1. It gives customers control

When you choose to ride with Eurekar booking your Oxford taxi has never been so simple. This is because Eurekar offer an app that gives you total control over your bookings. After a quick download you have the ability to book a taxi, right there in the palm of your hand wherever you are. This intuitive app will change the way in which you book your taxis giving you a personal service that delivers complete satisfaction and a superior experience.

2. It is convenient and fast

In the connected world we live in today many of us want convenience. This convenience means picking up your smartphone, opening the Eurekar taxi app and making your booking. Once you have done so the Eurekar app will provide you with relevant information that keeps you informed right up to the moment that your taxi arrives.

Contrast that with a traditional booking where you have to keep an eye out for your taxi. You might also have no idea when it is arriving and even then, when it arrives, it might not be your booking. This leads to a lot of frustration but the Eurekar app removes all this uncertainty.

3. Simple tracking and payment system

Not only will the Eurekar app allow you to book a taxi with one of our licensed taxi drivers but you can also track your booking through the app. You’ll get an estimated arrival time, information on your driver including his picture and the vehicle they are driving and and estimated price of your trip so that there are no nasty surprises when you reach your destination. You don’t have to worry about having enough cash or stopping at a cash point along the way. By storing your credit or debit card details securely in the app when you get to your destination you can be on your way. No more having to worry about looking for cash to cover the cost of the fare.

It’s an app that works

The app is simple and intuitive, giving customers the opportunity to make a booking on their own terms and provides them with real-time tracking. Complete peace of mind comes from knowing that all of Eurekar taxi drivers are fully licensed and have been put through all the relevant vetting and safety checks.

Using an app to book a taxi is fast becoming the future of the taxi industry. When our clients can book our services and have everything that they need at their fingertips, it only enhances the whole experience. It improves efficiency, keeps the client informed throughout the whole process and guarantees their safety.

Therefore, when you book a taxi with Eurekar, be confident that our app will ensure that you will receive a service that you can rely on.